Driver Requirements
Before operating the loaner vehicle, the driver must present
a valid driver's license, a credit or debit card, and proof of insurance
demonstrating proper coverage. This includes liability limits of at least
100/300/50; please consult your advisor for more specific information. It is
advisable to contact your insurance company regarding any potential damages or
accidents, as they will act as the primary carrier in such instances. Only
individuals named on the Loaner Car Agreement and their spouses can operate the
vehicle. Additionally, due to insurance regulations, all drivers of loaner
vehicles must be at least 21.
Responsibility for Charges
The individuals named on the Loaner Car Agreement will be
held accountable for any charges incurred while using the vehicle. This
includes, but is not limited to, tolls, parking tickets, fees, penalties,
damages, and any additional costs that may arise for Knauz Continental Autos.
An administrative fee of $50.00 will apply for processing these charges,
ensuring all transactions are handled efficiently.
Return Policy and Usage Fees
To maintain convenience for all clients, the loaner vehicle
must be returned within 24 hours of notification indicating that the service on
your car is complete and ready for pick-up. If the loaner vehicle is not
returned within this timeframe, a daily usage fee of $79.00 will be charged for
each additional 24-hour period.
Please be aware that loaner and rental vehicles are
prohibited from being taken on vacations and must be driven only within a
75-mile radius of our dealership. Moreover, the daily mileage limit is
restricted to 125 miles. A fee of $0.50 per mile will be applied to any
customer exceeding this daily mileage allowance.
Fuel and Maintenance Policies
The loaner vehicle should be returned with the same fuel
level as when checked out. Failure to do so will incur an $8.00 per-gallon
charge for any additional fuel required.
To ensure a pleasant experience for all clients, all loaner
vehicles are designated as NON-SMOKING. Out of respect for our customers'
diverse health needs, smoking and pets' presence in loaner vehicles are
strictly prohibited. A detail fee of $259.95 will be applied to any driver who
smokes or transports pets in a loaner vehicle.
Final Checklist
We kindly ask that you remove all personal belongings and
debris from the loaner vehicle before returning it. Unfortunately, we cannot be
responsible for any items or articles left behind in the car. Our primary goal
is to provide clients with a comfortable and safe experience accessing our
loaner vehicle program. We appreciate your cooperation.
